Currently, there is no other way than to watch when returning the car.


Currently, there is no other way than to watch when returning the car.

디케DIKE 0 167

As shown below, a larger amount of money has been approved.

£1148

£1465

Currently, there is no other way than to watch when returning the car.

www.qeeq.com

 


Dear Mr LEE,

Thank you for choosing QEEQ.COM.


We are sorry for the late reply.

Regarding the picture you provided, you could see the vehicle you reserved is a manual car.

8b31665ef4194446a4d3b59ec6920916.pngf0e1e6ffc4e0c51dcc70afd8b6145dd2.png

And you could see the supplier's confirmation number is the same, so they did not make a new reservation for you.

cbf89c54a68a74fe731e20440ec59c58.png01ec899d5db382561cbea414503fb95a.png7cc8ec7884e23cb54fa1143c0759a584.png


And in your rental agreement, they have removed the amount you paid online. 

3ecf94035b655e1acfcd00d64afbb80c.png

All these charge you paid at the counter is upgrade fee and insurance you added.

9c599e745c2204241aca6f99b7272d61.png

So, for this situation, there will not have any refund from us.

Thank you for your understanding and support.


We are constantly striving to provide excellent customer service. Please feel free to contact us if you have any other questions.


Regards,

ZeroMei

-----------------------------
www.qeeq.com

 


친애하는 이씨님,

QEEQ.COM을 선택해주셔서 감사합니다.


답변이 늦어서 죄송합니다.

제공하신 사진을 보시면 예약하신 차량이 수동차량임을 확인하실 수 있습니다.

8b31665ef4194446a4d3b59ec6920916.pngf0e1e6ffc4e0c51dcc70afd8b6145dd2.png

그리고 공급자의 확인번호가 동일하여 새로 예약을 해주지 않은 것을 보실 수 있습니다.

cbf89c54a68a74fe731e20440ec59c58.png01ec899d5db382561cbea414503fb95a.png7cc8ec7884e23cb54fa1143c0759a584.png


그리고 임대 계약서에는 온라인으로 지불한 금액이 삭제되었습니다. 

3ecf94035b655e1acfcd00d64afbb80c.png

카운터에서 지불한 모든 비용은 업그레이드 비용과 추가한 보험입니다.

9c599e745c2204241aca6f99b7272d61.png

따라서 이 상황에서는 환불이 불가능합니다.

이해와 지원에 감사드립니다.


우리는 우수한 고객 서비스를 제공하기 위해 끊임없이 노력하고 있습니다. 다른 질문이 있으시면 언제든지 문의해 주세요.


문안 인사,

ZeroMei

-----------------

 

 

As shown below, a larger amount of money has been approved.

£1148

£1465

Currently, there is no other way than to watch when returning the car.20231207062728497_K2Z0W0TU.jpg

20231207062800410_DZ2YUA8V.jpg

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